"Out of service" refers to the status in which equipment cannot be used due to conditions affecting its normal performance. These conditions range from failures to unsafe situations and unscheduled downtime.
Why is this category useful in maintenance?
Asset status control: There is clarity on which equipment is operational and which is not.
Resource management: It allows for more efficient assignment of technicians and materials.
Informed decisions: It aids in prioritizing interventions and planning downtime.
Historical tracking: It can be analyzed how often a piece of equipment is out of service and actions can be taken to reduce it.
How to visualize if an asset is out of service?
Go to the asset catalog and navigate to the desired group or type of asset. From the overview, you will be able to identify if an asset is in operational status or out of service, which is reflected in its status information visible in the list.
How to mark an asset as out of service when creating an unscheduled task?
It is possible to manually record the service status of an asset when creating an unscheduled task. To do this, follow these steps:
Start recording a new unscheduled task.
Complete the relevant asset data and check the option "Did the asset fail?".
You will be asked for additional details about the failure, such as type, cause, and method of detection, among others.
Note: It is possible to disable the requirement to complete these fields beforehand in the Work Orders module: How to disable the obligation to complete failure catalogs?
Finally, select the options "Out of Service" and "Since when", to enter more relevant information about the asset's status.
Selecting “out of service” enables an additional field to relate sub-assets of the same set. For more information, see the article "How to relate multiple assets to the same out of service?"
Follow the subsequent steps completing each stage of the task, subtasks, and resources and finish so that the task is recorded.
Upon completing the opening of the unscheduled task, the status of this asset will remain as out of service until that task is completed.
Once this task has been successfully completed, the asset will no longer be in the out of service status.
How to mark an asset as out of service from an open work order?
To record that an asset is out of service from an ongoing work order, follow these steps:
Select a work order associated with the asset in question.
When identifying the task in the work order, complete the relevant information in the "Did the Asset Fail?" field.
Check the "Did the Asset Fail?" option and then select "Asset Out of Service".
Once selected, you will be able to enter the date when the asset went out of service.
Once the required data is completed, click "Save" to automatically update the status of the asset related to the task, marking it as "Out of Service".
Upon successfully completing the task, the asset will return to its previous state, no longer appearing as "Out of Service".
It is possible to create a new unscheduled task for an asset that is already out of service, according to the specific needs of that asset's maintenance plan.
During the creation of the task, by activating the option "Did the asset fail?", an additional checkbox is enabled that allows indicating if the asset should return to service upon completing the task.
By recording the start date of the out of service status and checking this option, the system will link the status change with the execution of the task, facilitating more precise management of the asset's availability.
Note: In case there are other work orders or tasks associated with an asset with the status "Out of Service", this status will only be updated once all related work orders and tasks have been completed.