In Fracttal One, it is possible to assign a new responsible person to a work order during its progress, whether in process or under review. The process is simple and can be done without interrupting the progress of the work order (OT).
Steps to reassign the responsible person for an OT
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Access the work order view
From the main menu, go to the "Tasks" module, then select "Work Orders".
In the view screen, locate the OT to which you want to reassign the responsible person and click on it to open the details. -
Modify the current responsible person
The current responsible person’s name will appear in the responsible person field of the OT.
By clicking on the name, a selection window will open to assign a new responsible person. -
Select the new responsible person
In the selection window, complete the necessary fields to change the responsible person:-
Employee Type: Choose the type of employee, which can be "Human Resources" or "Third-Party".
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Name: In the "Name" field, click to open the list of available users and select the new responsible person for the OT.
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Save the change
Click the "Save" button to apply the change.
The OT will be automatically updated with the new responsible person.