It is possible to view the Work Orders (WO) associated with a request from the Requests module in Fracttal One. This functionality allows access to the information linked between the request and the WOs related to the asset, enabling the review of statuses and operational details within the maintenance process.
Steps to access request history and WO details
Navigate to the Requests module from the main menu and select the Work Request option.
Locate the desired request in the list of work requests.
Click on the selected request to access its details.
On the main page, in the Overview section, locate the Request History icon and click it to open the side menu.
In the side menu, review the Work Orders associated with the asset, including information such as the request number, WO status, date, and the direct access icon to view the WO.
Request number: Unique identifier of the request.
WO status: Current status of the associated Work Order.
Date: Date related to the WO.
Direct access icon: An icon that allows direct access to the Work Order view, making it easier to review the complete details of the work order.