The Fracttal One Automator allows you to send automatic email notifications to the Human Resources assigned to tasks, as long as the multi-responsible option is enabled. There are two moments when a human resource can be assigned to a task, and both scenarios can be covered by rules in the Automator.
Below are the two possible scenarios in which this functionality can be applied.
Automatic notification when creating the Work Order
When the responsible parties are defined at the time of creating the Work Order, the New WO event must be configured in the Automator.
Step by step:
Access the main menu, go to the Automator module, and select Events.
Click Add (+) at the bottom right corner of the screen.
In the configuration form, fill out the following fields:
Module: Tasks
Submodule: Work Orders
Event: New WO
Description: enter a clear description, for example "New WO Notification".
Click Save to create the event.
Then, go to the Actions tab and click Add action.
Select the Send email to responsible party action and then save the changes.
Result: Each time a new WO is created with Human Resources assigned from its creation, they will automatically receive an email notification.