The Help Center has been developed to provide an efficient search experience that facilitates the resolution of technical inquiries. In addition to the articles, there are complementary features that make navigation and support more effective:
1. Submit Ticket: This option allows you to send a ticket directly to Fracttal One’s technical support. When selecting this option, fill in your details and describe the issue or inquiry in detail. A support team member will contact you promptly to provide the necessary assistance.
Note: This form is exclusive for support related to Fracttal One. To report issues or problems to your own maintenance team, please follow this process: How to create a work request?
2. Log In: By clicking this option, you will be directed to the login screen where you can access your account and manage open tickets.
3. Languages: At the top right of the Help Center page, you will find the option to change the language. Simply click and select your desired language to navigate the content. This selection will affect not only the interface but also the translation of available articles.
4. Search Bar: The search feature allows you to enter keywords or technical terms to access relevant articles within the Help Center.