Fracttal Team

In the rating section of the Business Intelligence module, users can view detailed metrics on agent performance in managing requests, providing a clearer and more accurate view of their performance...

In Fracttal One, it is possible to rate completed work orders, which provides greater visibility into the operational actions performed.Rating Work Orders in the Kanban ViewIn the Kanban view of wo...

The conditional budget approval feature through the dispatcher allows the configuration of dynamic rules for assigning approvers, based on specific conditions such as location, specialty, and the a...

The database backup add-on for Fracttal One allows you to schedule automatic backups, making their creation easier without manual intervention. Backups run in the background and can be stored exter...

Fracttal One users have the ability to manage the software's language according to their needs, either by selecting one of the available languages or by requesting the addition of a new translation...

The Created Work Orders vs Completed Work Orders chart, which you can find in the Business Intelligence module, provides a clear view of how the number of work orders created and completed has evol...

 In the Pending Tasks module, it is possible to reschedule one or multiple tasks for the next iteration. When performing this action, the system requires you to provide a reason for the reschedulin...

Fracttal One uses a hierarchical model to record failures in unplanned tasks, based on the relationship between failure type and cause, ensuring an organized and consistent record. When creating an...

The database backup functionality allows the Super Administrator of the platform to generate a complete backup copy of the data directly from the Settings module. Using the internal bulk export eng...

Vibration analysis makes it possible to assess the condition of an asset by measuring its vibrational behavior along different axes. In Fracttal One, this analysis is performed using independent vi...