Fracttal Team

Authentication in Fracttal One entails the use of the username (e-mail) and password. Additionally, if the e-mail is from a Google or Microsoft account, it can be authenticated through Single Sign ...

Yes! In Fracttal we handle different API Integration platforms. All the information can be found in the Fracttal API section from our Help Center. You can also contact us at support@fracttal.com fo...

No, with Fracttal One, it is not necessary to acquire servers, operating system licenses, databases, or perform disk installations. Being a 100% cloud-based solution, all data storage and managemen...

We handle a standard 12-month contract period. This period was determined based on the experience of our customers when contracting our service for one year, which has proven to generate better lon...

No, once you subscribe to Fracttal One, the monthly cost covers all essential services, including access to the cloud software, security, backups, and technical support. No additional hidden charge...

A transactional user in Fracttal is the user who performs maintenance operations within Fracttal One, it can be its own human resource or a third party. Work request only or read only users are not...

Fracttal One is a software as a service (SaaS) that operates on an annual subscription model, tailored to the selected subscription plan. By subscribing to Fracttal One, you save thousands of dolla...

Fracttal One allows for unlimited data entry, as it is supported by a scalable architecture and a flexible configuration system, ensuring that you can store and manage all required data without res...

When your base is restored, a flat-file database is delivered with the data of the different modules, but PDF files need to be downloaded manually.  

No, we perform a complete data deletion and provide a backup file containing the full information of the database.