Through Fracttal Go, technicians can check the status of work orders (WOs), update task progress, and access necessary resources remotely. The recording of completed activities is optimized, allowing for clear tracking of task progress.
How to Access Fracttal Go
To access Fracttal Go, users can choose from the following login options:
-
With email and password: Log in with your registered credentials on the platform.
-
With Google or Microsoft: Quickly log in using your corporate account.
-
Through a verification code: If two-step authentication is enabled, you will receive a code via email or on the authentication app.
Management and Tracking of Work Orders
Offline Mode
Fracttal Go offers the option to enter Offline Mode, allowing access to work orders (WOs) and the profile without an internet connection.
When this mode is activated, the application will display a notification indicating that while offline, you can only access the work order and profile sections.
Note: While in offline mode, data synchronization will not occur. Once the connection is restored, the information will be updated, maintaining a continuous workflow.
Status of the WO
When opening the application, you can easily create, view, and manage work orders (WOs).
You can check the stage of the work order process, which can be in one of the following statuses: WOs in progress, WOs under review, or Completed.
To view the columns by WO status, swipe horizontally on your device's screen.
You can access the WOs to view details, review the history, see associated tasks, and open attachments and notes.
Work Requests
It is possible to create and manage work requests, assign tasks, and track progress in real time. The status of each task is updated as it progresses, facilitating activity control and coordination among technicians.
The status of requests is available in the columns: Pending, In Progress, or Completed.
To view this information, swipe the screen horizontally, just as with WOs.
Priorities and Asset Status
There are tools available to manage task priorities and check the status of assets directly from the mobile device, facilitating the organization and tracking of maintenance activities.
Next to the search filter, you will find an icon that will allow you to identify two key aspects: task priority and asset status.
Regarding asset status, it is shown as either in-service or out-of-service, allowing for quick tracking of equipment status.
Filters and Search
Fracttal Go includes filters that allow you to organize the display of work orders (WOs). You can filter WOs by assets, specific tasks, or status, making the search easier and improving workflow management.
By selecting the filter option, you can choose the most appropriate criteria for your search, such as assets, tasks, or WOs.
QR Code Scanning
With this feature, you can view asset details, check related work orders, and create new work requests.
By scanning the QR code of an asset in the app, you will have immediate access to the following actions:
-
Asset details: You will see all data related to the asset, such as location, status, characteristics, and any other relevant information.
-
New request: You will also have the option to create a new request for the scanned asset, facilitating maintenance management.
-
Associated work orders (WOs): You can view previous and current work orders related to that asset, including their status and specific details.
Settings
The settings menu offers various options to personalize your experience in the app.
The available options are:
-
Profile: Customize your data within the app.
-
Security: Change your password and enable two-step authentication for better protection.
-
Language: Choose your preferred language.
-
Dark mode: Enable dark mode for a more comfortable visual experience.
-
Help and technical support: Access help resources and support to resolve any issues.
-
Sign out: Option to sign out at the bottom of the page.
Note: Fracttal Go is presented as a lighter version compared to the mobile version of Fracttal One, optimized to facilitate the operational tasks of technicians in the field. To understand the main differences between both versions, refer to: Differences between Fracttal One Mobile and Fracttal Go.