The Dispatcher module is the module with which we will be able to generate customized notifications of several events in different modules.
With the Basic dispatcher two rules are automatically activated:
Notify users with administrator profile about new requests.
Notify managers when a TO is assigned to them.
Enables a series of functionalities within the dispatcher module, so that the user can customize one or several automatic notifications following some rules with conditions.
Note: To observe this functionality, you must enter directly into the dispatcher module, when creating a new rule, the different modules, sub-modules and events will be displayed.
How to create a rule?
To enter the module and create rules you will enter the main menu that you have in the upper left side.
From the main menu, go to the dispatcher module:
Click on the plus symbol at the bottom right to create a new rule:
It will direct us to the first of three tabs that we will be able to configure for the rule and once there we will select the "Module", "Submodule" and "Event" that we will use for our rule.
There are different modules with submodules, and events which are shown below:
Assets - Locations
Assetss - Equipment
Warehouses - Purchase orders
Warehouses - stock
Warehouses - material requisitions
Settings - Document management
Monitoring - meters
Work requests - my work requests
Work management- work orders
Work management - work queues
Work management - Budgets
Teams - Programming agenda
Once we have the event to generate, we will put in "Description" the name of the rule to identify it in the main list of created rules, we will click on the save icon that appears in the upper right part and finally back with the icon on the left.
Now we will go to the "Conditions" tab and there we can create specific conditions that the event should agree to be activated, conditions such as asset locations equal or different to any specified, asset codes that contain some data or are equal to the condition, asset types, priorities etc.; different conditions can be created and depending on the window there will be some that have more or less conditions.
Finally in the third tab we have the action, in this option we configure what the rule will do in this event when it is activated, mainly we will have the option to send the notification via email to a specific address or to a group of people among others depending on the event.