A work order can be of a Planned nature (coming from an already established scheduled task plan) or Unplanned (coming from a work order request or some ad-hoc activity not contemplated in a task plan). For this reason, 2 different ways of managing work orders are required.

  • Planned work orders

  • Unplanned work orders

It should be noted that in most organisations and industries, up to 90% of all work orders generated will be Unplanned.

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