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What are notification groups and how to add them?
What are notification groups and how to add them?
CustomerSuccess Team avatar
Written by CustomerSuccess Team
Updated over a week ago

Notification groups are a list of predefined emails that can be used to send bulk notifications based on pre-defined rules.

To add a notification group, you must click on the “more” button which you’ll find in the upper right corner of the dispatcher module and select the “Notification group” option.

Then a window will emerge where you can edit or modify the existing groups (if they exist) or add a new one. Then, you’ll just need to click on the add or edit option to display the description fields (group name) and emails of the people that compose said notification group.

Note: After making any kind of edit, make sure you save your changes to implement them.

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