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Requests portal
Requests portal
CustomerSuccess Team avatar
Written by CustomerSuccess Team
Updated over a week ago

This add-on allows you to create a requests portal where you can personalize the way you visualize and report work requests on Fracttal. The objective is to be able to adapt each of the fields in the Work requests module to the way that the company’s users usually report their requirements.

With this add-on you can:

  • Have a personalized URL for users to report work requests.

  • Personalize each of the fields in the work requests module.

  • Establish which fields users will see when they create incident reports.

  • Establish predetermined responses to facilitate generating work requests by users who report incidents.

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