Using this EndPoint you can query the information of work requests between a given date range.

EndPoint

https://app.fracttal.com/api/work_requests/:code

Input Parameters

Parameter

Field type

Required

Description

code

Text

Optional

Request ID.

since

Text

Optional

Initial date of the query. Formato: 'YYYY-MM-DDTHH:MM:SS-UTC' Ejemplo:'2016-07-12T20:00:00-03'.

until

Text

Optional

End date of the query. Formato: 'YYYY-MM-DDTHH:MM:SS-UTC' Ejemplo:'2016-07-12T20:00:00-03'.

type_date

Text

Optional

Type of date to make the query. Can be:

page

Integer

Optional

Value / Description

start

Integer

Optional

date / Date of creation of the Request (Default value)

limit

Integer

Optional

date_incident / Date of Initiation

Output parameters

Parameter

Field type

Description

id_code

Text

Application ID

date

Text

Request creation date

is_urgent

Text

True if request is urgent, False otherwise

description

Integer

Description of the request

rating

Text

Request Qualification

rating_notes

Text

Request Qualification Notes

observation

Text

Request Remarks

date_solution

Text

Date of solution

types_description

Text

Group

items_description

Text

Active associated with the request

date_status

Text

Date of last status change

requests_x_status_notes

Text

Note of status change

requests_x_status_description

Text

Description of current status

accounts_name

Text

User who created the request

accounts_email

Text

Email of the user who created the request

requests_x_key_words_descriptions

Text

Keywords of the request

wo_folio

Text

ID of the TO that is related to the request

date_incident

Text

Date of the incident

parent_description

Text

Location of the asset that is associated with the request

requests_x_status_accounts_name

Text

Name of the person who made the last status change of the request

requested_by

Text

Requested by

types_1_description

Text

Classification 1

types_2_description

Text

Classification 2

identifier

Text

Reference

geolocation

Text

Geolocation

Output parameters

Example:

Example Request: https://app.fracttal.com/api/work_requests/381

Example Response:

{ 
"success": true,
"message": "200",
"data": [
{
"id_code": 385,
"date": "2016-11-30T19:44:07.361543+00:00",
"is_urgent": false,
"description": "DAMAGE",
"rating": null,
"rating_notes": null,
"observation": "REPAIR",
"date_solution": null,
"types_description": " Electricity ",
"items_description": " EQUIPMENT FOR EXAMPLE ",
"id_status": 7,
"date_status": "2016-11-30T19:45:24.225016+00:00",
"requests_x_status_notes": "REQUEST_ALL",
"requests_x_status_description": "REQUEST_ALL",
"accounts_name": "RICARDO ROMAN",
"accounts_email": "[email protected]",
"requests_x_key_words_descriptions": "Equipment Failure, Equipment Customer",
"wo_folio": null,
"date_incident": "2016-11-30T16:47:03",
"parent_description": "// AMERICA/ EXAMPLE LOCATION / EQUIPMENT FOR EXAMPLE / ",
"requests_x_status_accounts_name": "RICARDO ROMAN",
"requested_by": "RICARDO ROMAN",
"types_1_description": " EQUIPMENT FAILURE ",
"types_2_description": " CLASSIFICATION 2",
"identifier": "",
"geolocation": "{\"latitude\":-33.4213982,\"longitude\":-70.60434660000001,\"hour\":\"2016-11-30 4:47 PM\",\"address\":\"San Pío X 2449, Providencia, Región Metropolitana, Chile\"}",
}
],
"total": 1
}

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