Using this API you can update the statuses of a work request created in Fracttal.

The statuses for which a request can be changed are:

  • Open

  • In Process

  • Resolved without TO

  • Cancelled

  • Rejected

And you can only change the status of an application if it is in one of the following statuses:

  • Open

  • In Process

  • Rejected

EndPoint

(PUT) https://app.fracttal.com/api/work_requests

Parameters Input in the Body

Parameter

Field type

Required

Description

code

Number

Yes

Number of the request.

user_code

Text

Yes

Code of the user updating the request

id_status

Number

Yes

Number of the status for which you want to change the request:

1 : Open

2 : In process

4 : Resolved without TO

5 : Cancelled

12 : Rejected

notes

Text

Optional

Notes on change of status

date_new_status

Datetime

Optional

Date and time of the request status change. By default it is the current date and time.

Format: 'YYYY-MM-DDTHH:MM:SS-UTC' Example: '2016-07-12T20:00:00-03'.

Example:

Request:

https://app.fracttal.com/api/work_requests?code=337&user_code=JCDIAZ&id_status=2¬es=integración&date_new_status=2022-06-17T19:05:00-05

Example Response:

{ 
"success": true,
"message": "200",
"data": [
{
"SUCCESS": "WORK_REQUESTS_UPDATED"
}
],
"total": 0
}
Did this answer your question?